About this Course
Consumer Rights Act 2015 includes 6 Lessons:
- Introduction to the Consumer Rights Act
- Consumer’s rights when buying goods from you
- Consumer’s remedies when goods don’t conform
- Goods – other matters
- Consumer’s rights & remedies when buying a service
- Other matters
The Act defines consumer’s rights when they buy goods, services and digital content from a trader. This course explains the law and how it will apply to your business in the jewellery sector.
This course is ideal for supervisors/managers who are dealing with customer complaints and returns on a daily basis.